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1. How satisfied are you with our e-payment system's overall performance and reliability?
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2 - Dissatisfied
3 - Neutral
4 - Satisfied
5 - Very Satisfied
2. Were you able to easily navigate and use our e-payment platform?
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3. Did you encounter any technical issues or errors while making a payment online?
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If so, please describe them.
4. How would you rate the speed and efficiency of our e-payment processing?
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2 - Dissatisfied
3 - Neutral
4 - Satisfied
5 - Very Satisfied
5. Were the available payment options suitable for your needs?
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If No, please provide your suggestions:
6. Did you find the user interface of our e-payment system intuitive and user-friendly?
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7. Is there any additional feedback or suggestions you have for improving our e-payment system?